2017 National Postal Forum

USPS Officer Led Sessions – 2017 National Postal Forum, Baltimore, Maryland

Are you ready to hear directly from the Postal Service’s top executives face to face?

The Officer Led Sessions at the 2017 National Postal Forum (NPF) will feature a variety of important mailer topics ranging from Safety and Security, Payment, Product Simplifications and many more.  Through informative talks and panel discussions, this is your opportunity to learn how the Postal Service plans to embrace the future of the mailing and shipping industry.

The National Postal Forum will be held in the heart of Baltimore, Maryland at the Baltimore Convention Center, May 21-24. Be sure to attend the Officer-Led sessions below and hear how the Postal Service is ready to help grow your business!

Sunday, May 21: 1:30 PM – 2:30 PM

Cultivating Smarter Intelligent Mail

Speaker: Pritha Mehra, VP, Mail Entry and Payment Technology

 Discover how data-rich, full-service Intelligent Mail® can be the catalyst to making informed marketing and operational decisions for your company.  Learn how U.S. Postal Service scan information captured from uniquely barcoded containers and mailpieces will provide trend-based quality management of your mailings, influence cost-effective logistical planning, and provide delivery insights that revolutionize your use of mail.

Sunday, May 21: 2:45 PM – 3:45 PM

Delivery Today for Tomorrow–Future Focused Evolution

Speaker: Kevin McAdams, VP, Delivery Operations

 As e-commerce continues to grow, the mailing and shipping marketplace constantly evolves and requires greater focus on customer value. Delivery operations is dedicated to meeting market demand through transforming our processes, technologies and fleet to deliver the ultimate customer experience for packages, letters, and flats. Tools such as flexible and predictive delivery, dynamic shipment scheduling, the future of mobility, and customer-centric shipping and receiving solutions are all US Postal Service investments in the future. Join this officer-led session to learn how delivery operations is preparing today to meet the customer needs of tomorrow.

Monday, May 22: 11:00 AM – 12:00 PM

Innovating Today for Tomorrow’s Customer

Speaker: Gary Reblin, VP, New Products and Innovation

 The changes and complexities of e-commerce are changing traditional marketing and delivery methods. The new mobile environment has allowed the consumer to act immediately with digitally enhanced mail. Technologies like Informed Delivery and Informed Visibility have helped to improve the customer experience. In this session see how the US Postal Service is capitalizing on new and emerging technologies to keep mail relevant in a digital world. You’ll experience the innovations that the US Postal Service is offering using live demonstrations, interactive mailpieces and more..

Monday, May 22: 1:30 PM – 2:30 PM

“Staying Alive!”

Speaker: Guy Cottrell, Chief Postal Inspector and Gary Barksdale, Deputy Chief Inspector

 What would you do if faced with an active shooter at work, at the mall, or even at your place of worship? Unfortunately in today’s unsettled environment it can happen anywhere and take place in just minutes.  What would you do?  Don’t wait for it to happen to ask this question.  Learn strategies from U.S. Postal Inspectors—the U.S. Postal Service’s own federal law enforcement agents—as they provide simple actions you can take to protect yourself, coworkers and loved ones in an active-shooter situation.  Knowing what to do before it happens could help save your life, as well as those around you.

Monday, May 22: 2:45 PM – 3:45 PM

Informed Product Simplification

Speaker: Steve Monteith, VP, Marketing and Sharon Owens, VP Pricing and Costing

This joint session with the Vice President of Marketing and Pricing and Costing will provide an overview and update on the latest product simplification initiatives.  This is part of the U.S. Postal Service’s ongoing commitment to keep you as the customer informed and involved in our plans.  You will hear about potential structural changes and opportunities that add value to mail and package products.  The discussion will not only provide you firsthand information, but also the opportunity to help improve the products you use.

Tuesday, May 23: 11:00 AM – 12:00 PM

End to End Network of Operations–The Art of the Possible

Speaker: Robert Cintron, VP, Network Operations

 Discover how The Network Operations Team at the U.S. Postal Service is utilizing near, real-time data to manage its large infrastructure of operations and vast logistics network.  The combination of data and technology has allowed the organization to make informed decisions which are predictive and prescriptive in nature, rather than looking in the rearview mirror, we are focused on the windshield.  Learn how the U.S. Postal Service scan information captured from uniquely barcoded mailpieces, trays, containers, and trailers will provide insights and visibility into the management of your mailings and operations inside the U.S. Postal Service.  Join us for a journey that reflects the innovative environment we are living and creating in the mailing industry.

Tuesday, May 23: 1:30 PM – 2:30 PM

Enterprise Analytics-The Digital Frontier

Speaker: Isaac Cronkhite, VP, Enterprise Analytics

 Imagine the potential of real-time mail visibility to elevate the customer experience, ignite marketing innovation, and improve operational efficiency.  Imagine real-time information providing laser-focused visibility on mail at any point or location, offering new ways to reach and interact with customers.  In this session we’ll explore how the Informed Visibility data platform connects a dynamic digital reflection to the power of print; providing enriched insights into the movement of mail and transforming the way the Postal Service manages operations.  Join us as we explore the possibilities where the digital and physical converge. 

Tuesday, May 23: 2:45 PM – 3:45 PM

Informed Visibility:  Making Powerful Connections in Real-Time

Moderator:  Steve Dearing, Director, Corporate Reporting, with Panelist from the mailing industry.

Panelists:

  • Judy Kalus
  • Lisa Bowes
  • Phil Thompson
  • Angelo Anagnostopoulos
  • Isaac Cronkhite, VP, Enterprise Analytics

 Informed Visibility (IV) is providing the mailing industry with greater insight into mail tracking helping to connect you with your customers.  Attend this session to hear mailing industry leaders share their thoughts and experiences on how to leverage real-time information from IV.  Learn how near real-time mail tracking data, enhanced visibility, and flexible data provisioning and delegation can increase the value of your mail and transform your business.  Find out how logical delivery events provide insight into when your mail is delivered without the need for a physical scan.  Discover which exciting, new features are upcoming and how you can benefit from them to get the most out of IV

 Tuesday, May 23: 4:00 PM – 5:00 PM

Making Connections with Suppliers

Speaker: Susan Brownell, VP, Supply Management

 This session is designed to provide an overview of how to navigate the postal marketplace and to educate conference attendees on how to do business with the Postal Service, both as a supplier of goods and services and as a consumer of postal products and services.  It includes topics on registering to do business, how we buy, who buys what, sourcing strategies, and information on how to build business capacity through the use of postal products and services. 

Wednesday, May 24: 8:00 AM – 9:00 AM

Informed Customer Experience

Speaker: Steve Monteith, VP, Marketing

This Officer-led session explores the intersections of customers, products, service, and information. Whether dashboards or new techniques like customer journey maps are used, you will learn how the U.S. Postal Service has incorporated those in the organization to improve your experience as a valued customer and how you may find these tools useful for your company.

Wednesday, May 24: 2:00 PM – 3:00 PM

Cybersecurity:  Empowering Mail in the Digital Marketplace

Speaker: Greg Crabb, VP, Chief Information Security Officer

The world grows more digital every day and businesses must develop strong cyber security to keep up.  Learn about how the U.S. Postal Service uses cyber security to protect information and support modern business solutions.

 The National Postal Forum (NPF) is one of the largest mailing and shipping conferences of its kind. This is the opportunity for mailing professionals to network and learn about the future of the mailing industry. NPF provides an opportunity for customers to hear directly from Postal Service’s top executives in the Officer-Led sessions and attend over 130 educational workshops.


Visit the National Postal Forum for full details on 2017offerings.

Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service. 

Industry Engagement & Outreach/USPS Marketing 

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